Privacy Policy
Effective Date: 3/1/20226
Charlotte County RV and Boat Storage (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website, services, or communicating with us. This Privacy Policy explains what information we collect, how we use it, and how we protect your information.
Information We Collect
We may collect personal information when you interact with our website, contact us, or use our services. This information may include:
• Name
• Phone number
• Email address
• Mailing address
• Vehicle information (such as RV or boat size when requesting storage)
• Payment and billing information when applicable
• Any information you provide through website forms, phone calls, text messages, or email communication
We may also collect limited technical information such as IP address or website usage data to help improve our website and services.
How We Use Personal Information
The information we collect may be used for the following purposes:
• Responding to customer inquiries
• Managing reservations and storage services
• Providing customer service and support
• Sending account notifications and billing updates
• Sending waiting list updates or reservation availability notifications
• Communicating operational updates related to the facility
• Improving our services and website functionality
If you opt in to receive SMS messages, we may send text messages related to customer service, reservation updates, billing notifications, or other service-related communications.
How We Share Personal Information
We do not sell, rent, or trade personal information to third parties.
We may share personal information only in the following limited situations:
• With trusted service providers who assist in operating our business (such as website hosting, payment processing, or messaging platforms)
• When required by law or legal process
• When necessary to protect our business, customers, or legal rights
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS Messaging and Communication
If you provide your phone number and consent to receive SMS messages, you may receive text messages related to:
• Reservation updates
• Waiting list notifications
• Account and billing reminders
• Customer service responses
• Operational or facility updates
Message frequency may vary depending on your interactions with us.
You may opt out of SMS messaging at any time by replying STOP to any text message. For assistance, reply HELP or contact us through our website.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we implement appropriate safeguards to protect your data.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website: